PaintNite.com tickets, passes, paint kits and reschedule codes are not refundable or returnable. We want you to enjoy an exceptional event with us. You are free to reschedule up until the time of your event using your verification code (which can be found in your confirmation email) and our RESCHEDULE TOOL. 

Our system will send your new voucher code to the email address used when making the original reservation.

Reschedule codes never expire, so you can redeem them at your convenience. The code will replace any vouchers that were redeemed on your original tickets.

If you got your ticket from a deal site like Groupon or LivingSocial, please get in touch with them directly about a refund and not PaintNite.com.